Digital Navigator

Digital navigators are trusted guides who assist community members in internet adoption and the use of computing devices. Digital navigation services include ongoing assistance with affordable internet access, device acquisition, technical skills, and application support. (This definition comes from NDIA.)

Connect Arizona: Connect Arizona is a collaborative digital equity initiative that is led by the Arizona State Library. The program seeks to provide Arizonans with resources to close the digital divide and includes a Digital Navigators program.

Digital Navigation Toolkit | National Consortium of Telehealth Resource Centers: Digital Health Navigators are individuals who address the whole digital inclusion process — connectivity, devices, and digital skills — to support community members and provide access to healthcare. This toolkit provides helpful resource links relating to digital navigation.

NDIA Digital Navigator Model:  Link includes definitions and a list of resources compiled by the National Digital Inclusion Alliance. The digital navigator model is a replicable framework for organizations already providing digital inclusion services or those entering the digital inclusion space to ensure that their constituents can connect with them online.

Southwest TRC Digital Health Navigators page  Links to resources from Southwest Telehealth Resource Center.

Navigation Toolkit from Telehealth Resource Center: Toolkits and fact sheets